How to cancel an Xtream from Media Com Cable account when someone dies
Xtream from Media Com is a cable and internet provider. They are a smaller provider, and thus, don't have as many resources devoted to the closing account process, nor the transfer of account process.
Required information
- Account number
- Copy of Death Certificate
- Social Security Number
How to cancel an Xtream from Media Com subscription
Media Com recommends that you call 1-855-633-4226 to close an account
Mediacom doesn’t have a resource page devoted to this topic, so we have to base this on their cancellation policy spelled on Xtream's Terms of Service page.
They claim to charge anywhere from $120-$240 for early termination fees, but don’t say if they’ll waive it due to death.
How to transfer an Xtream from Media Com subscription
Media Com recommends that you call 1-855-633-4226 to transfer an account
Mediacom doesn’t have a resource page devoted to this topic, so we have to base this on their cancellation policy spelled on Xtream's Terms of Service page.
What if I don't have THE required information?
Xtream from Media Com doesn't tell us what to do in the event you don't have some of the required information, so we recommend contacting them via the following ways:
- Mediacom online customer support
- Call 1-855-633-4226
Official website: www.mediacomcable.com/products/xtream/
Atticus' Legacy Review of Xtream from Mediacom's closing account process after someone dies = 1/10 stars
Xtream from Mediacom gets one of the worst ratings in Atticus' Legacy Review of their closing account process after someone dies, as it looks as though they've spent zero time thinking about this issue for their customers. Not only does Mediacom not have a webpage devoted to the topic, but their Terms of Service doesn't even broach the subject. In fact, the only reason why Mediacom gets one star is because they actually do have customer service support network that can be accessed. And if they really do charge that early termination fee then that's despicable. Hopefully, after receiving this less than perfect mark they'll write one for their clients.
