How to close a World of Hyatt account when someone dies
Hyatt is a US based domestic and international hotel chain based out of Illinois. They offer a rewards account that they call World of Hyatt points, and they do have a policy in place for the transfer of points and closing of accounts when someone dies.
Required information
- Hyatt doesn't specify in their policy if a death certificate is required, but just to be safe, be ready with one
- Account name and number
How to close a World of Hyatt account
To close a World of Hyatt account you'll need to contact them via phone by calling 1-800-304-9288, and be ready with the required information
How to transfer World of Hyatt points
To transfer World of Hyatt points you'll need to contact them via phone by calling 1-800-304-9288, and be ready with the required information. You'll also need to consider the following:
- Hyatt requires that anyone trying to claim the points of a deceased account holder has to have the same address.
- Prior to calling, YOU MUST HAVE ANOTHER Marriott Bonvoy account to transfer points into
- Hyatt only allows a transfer to happen one time, to one person
What if I don't have the required information?
If you don't have the required information then contact Hyatt via phone by calling 1-800-304-9288
Official website: www.hyatt.com
Atticus' Legacy Review of Hyatt's closing account process after someone dies = 3/10 stars
Hyatt gets terrible marks from Atticus' Legacy Review of their closing account process after someone dies, as their policy is among the worst in the travel rewards category. The fact that they have a policy is the only reason they got any points. There are no webpages devoted to this policy, and for families, it's a far, far cry from Hilton's pooling policy that allows 10 beneficiaries to Hyatt's one, and doesn't require them to have the same address. Hopefully, after receiving this less than perfect mark they'll write one for their clients.
