This is how you cancel a Sprint account when someone dies
Sprint is a telecommunications company, providing various mobile phone and data services. They recently merged with T-Mobile, but still maintain separate policies.
Required information
- Phone number
- Account number
- Recent bill
- Death certificate
How to cancel a Sprint cellular account
Sprint requires a phone call to customer service at 1-888-211-4727, or *2 from a Sprint phone to request cancellation. In all likelihood, you're going to be asked to bring documentation and the device into a Sprint store.
What if I don't have the required information?
Sprint requires a phone call to customer service at 1-888-211-4727, or *2 from a Sprint phone to request cancellation
If you don't have a Death Certificate, Sprint will also accept:
- An obituary
- A funeral card
- Probate letter
- Letter from an attorney or court
Contact Sprint Online Customer Support
Official website: www.sprint.com
Atticus' Legacy Review of Sprint's closing account process after someone dies = 4/10 stars
Sprint gets less than stellar marks in Atticus' Legacy Review of their closing accounts process, mainly because of how little they've thought about this process. Whether they have put time in or not, they certainly haven't created any web resources for the subject. We're also pretty sure that any documentation you give them may have to be done so in person. If other companies can figure that out, so too can Sprint. Hopefully, after receiving this less than perfect mark they'll write one for their clients.
