How to close an Alaska Airlines account after someone dies
Alaska Airlines is a US based domestic and international airline carrier. They offer a credit card for airline miles, and call the program the Mileage Plan. Alaska does have a process to transfer miles to family member or beneficiary in the event of an account holder's death.
Required information
- Certified Copy of Death Certificate
- Account information
- If transferring miles, then an open Alaska Airlines MileagePlus Program account to transfer miles into is required
How to cancel an Alaska Airlines account
Contact Alaska Airlines Mileage Plan customer service at 1-800-654-5669, and reference "Memorial Miles"
How to transfer miles out of an Alaska Airlines account
You won't find it in writing, but Alaska Airlines does have an internal program called “Memorial Miles,” which allows for a ‘fee-free’ transfer of unused miles from the deceased’s account to a beneficiary, heir or estate.
Contact Alaska Airlines Mileage Plan customer service at 1-800-654-5669, and reference "Memorial Miles"
- Prior to calling, YOU MUST HAVE ANOTHER Alaska Airlines Mileage Plan account to transfer miles into
- Ask Alaska to waive any transfer fees. They don't have it written in stone, but customers have reported success in getting fees waived.
If you have login information, you can access the account online and transfer miles that way, but you'll have to pay $.01 per mile, and a $25 transaction fee (Alaska Airlines Transfer Miles Page)
What if I don't have the required information?
- Call 1-800-654-5669
- Contact Alaska Airlines Online Help Center
Official website: www.alaskair.com
Atticus' Legacy Review of Alaska Airlines' closing account process after someone dies = 6/10 stars
Alaska Airlines gets solid marks from Atticus' Legacy Review of their closing account process after someone dies, as they seem to have a policy in place for this subject. However, this is only from word of mouth, and their terms and conditions would have you believe that miles are not transferrable without a fee. Once they sort this out, and make a web page that speaks to it, they could get a 10. Atticus loves seeing that they have a program called "Memorial Miles," we just hope they share it. Hopefully, after receiving this less than perfect mark they'll write one for their clients.
