This is how you close a Dish Network account when someone dies
Dish Network provides direct broadcast satellite service to individuals and businesses. They don't have a dedicated policy to this process, but in the event of account closure or transfer, please follow the instructions below.
Required information
- Last four digits of the account holder’s Social Security number
- Death certificate
- Account number or the amount of the most recent payment
How to cancel a Dish Network subscription
Dish Network doesn't provide a means to take care of this online, so they recommend contacting customer service by calling them at 1-855-318-0572. There is nothing in Dish Network's Terms and Services agreement that exempts death from an early termination fee, so be ready to go to battle.
How to transfer a Dish Network subscription
Dish Network doesn't provide a means to take care of this online, so they recommend contacting customer service by calling them at 1-855-318-0572
What if I don't have the required information?
Dish Network doesn't provide a means to take care of this online, so they recommend contacting customer service by calling them at 1-855-318-0572. They also have a Dish Network Customer Support page that could help, but doesn't provide a means of contact.
Official website: www.my.dish.com
Atticus' Legacy Review of Dish Network's closing account process after someone dies = 1/10 stars
Dish Network gets one of the worst ratings in Atticus' Legacy Review of their closing account process after someone dies, as it looks as though they've spent zero time thinking about this issue for their customers. Not only does Dish Network not have a webpage devoted to the topic, but their Terms of Service doesn't even broach the subject. In fact, the only reason why Dish Network gets one star is because they actually do have customer service support network that can be accessed. And if they really do charge that early termination fee then that's despicable. Hopefully, after receiving this less than perfect mark they'll write one for their clients.
