I went there a couple years ago with the intent of obtaining my parents’ divorce statements; as I am going through this very sad process in my life, by getting those papers, it would have answered a lot of questions for me that I am still suffering with today..but the woman at the front desk of the records department was MIND BLOWINGINGLY rude to me as I am innocently and directionlessly trying to figure out how to ask for these papers. I attempted at the self serve machine,no idea what I’m doing, I ask that it’s not working, can SOMEONE, it didn’t even have to be her, I’d rather it wasn’t-could help me,please. And she let’s out all of this exasperation as she snaps at me..like I was some major inconvenience or not worthy of getting any kind of service...a burden or pest. She left from behind the glass and storms by me to the machine and directs me a little, but in no way cared about what I was looking for and trying to finally get. I found records but it wasn’t at all what I was looking for. I dared not to ask her again though, I’ll take my chances and come back on a day that she isn’t working. Still haven’t gone back. It has made this life journey that much more difficult. The rest of the the staff/officers were humanly friendly but that one woman has some issues and should maybe reconsider her line of work. Just speaking truthfully. It’s too bad that her less than poor service reflects to the rating of the review. I hope to come back one day. This time I’m bringing my husband with.