Can't seem to get valid information from any of the staff excluding Andrew from the free self help. Apparently the supervisor Kim Gallagher is just as incompetent and can't manage to simply process information. Forms continuously disappear, and clearly is a common issue from what other stated during my court hearing. You would think considering they have been closed to the public that the office would be more organized but Kim seems to have slipped her job duties and needs adequate training in regards to professionalism.