Terrible experience. They turned our marriage certificate down because it was handwritten and its their "internal office procedure". My wife has impeccable handwriting so it was just them being lazy. They couldn't produce any written rule about handwritten forms whatsoever and the young lady was just unconcerned with processing our form. Keep in mind this was at 3:30pm...30 minutes before they close. It says nothing of such on the website. We ended up driving over to the Bessemer Courthouse and had zero issues with the same document. Bessemer was extremely nice and helpful.
Jefferson County court house floors 4th is failed.They don’t provide the interpreter for deaf communication access. Asking for the write down on the paper. They kept talking for three hours! Can’t they understand what I was say on the paper that ... I’m American Sign Language? Please use the da$@ common sense!! Sooo frustration! That’s alerts (warning) 🤷🏽♀️ Ingrid Edwards.
