I called to get something cleared up today to help my boyfriend and I had the best help possible! I didn't have all the information and was trying hard to get the mess fixed and she went above and beyond to help me. I appreciate this kind of help so much. I understand people are not always easy to deal with under stress and that made a world of difference. Thank you for the amazing customer service!
This place is the absolute worst. First off I had to drive 40 minutes just to pay a traffic ticket. Their recording said they were open till 5 but once I got there on time they said they closed down an couldn't take my money. Next day I had Allstate send the court a fax of my proof or insurance so I didn't have to deal with the court anymore. Next week I got a bill for 155 dollars! A $25 ticket turned into $155! So, I called down to the court and they claim I never had my insurance faxed. Anyways, Allstate told me that they sent it to the courthouse. Feel bad for everyone else in my shoes because I'm sure this happens all the time