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I went in to change my review. I had a very poor experience over the phone a couple of months ago, but when my fiance and I went in the get our marriage certificate on Friday, the experience was wonderful! The security guard greeted us at the door without ringing the buzzer and the front desk clerk was super friendly and nice. It really was great experience. Maybe things were hectic when I called previously, but the customer service on Friday was enough to make me change my review.
After reading the only other review, I was a little hesitant to call, however, my experience could not have been more different! The person who answered the phone was courteous, polite, and despite my hearing the phone ringing off the hook in the background, she was patient and helpful. My one hold (after she asked if I would hold, AND waited for my answer!) was only for about 15 sec.; she pulled up my info, found the problem, and took care of it immediately. In the face of what has been a challenging year (understatement of the year, right!?!) I can only imagine that things are as difficult for this office, and its employees, as it has been for everyone else, and I was happy to add my review and positive experience.
When dealing with the outdated probate process, half the battle is figuring out which forms you need. You can waste dozens of hours calling courthouses, double-checking form numbers, and accidentally missing deadlines you didn’t know about.
Or you can use Atticus, where we do all the work behind the scenes to give you the exact forms and steps you need to do according to your unique county or jurisdiction. You won’t find a cheaper and faster way to get through probate.
Atticus is a San Diego based fintech company committed to empowering families through the process of bringing a close to the financial life of a loved one. It’s groundbreaking probate & estate settlement product is a comprehensive, all-in-one platform combining personalized guidance with intuitive, easy-to-use tools that allows families and their advisors to save time and money by navigating the estate settlement and inheritance process together.
Atticus is available nationally across the United States and Canada and is backed by a passionate team of industry experts including tax, legal, financial and fiduciary professionals.