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Thurston County Clerks Office
Thurston County
About visiting the probate court
About visiting the probate court
About visiting the probate court
Reviews
Jenn was very rude and was talking down on the people helping me build my dream home. Everyone else I spoke with was helpful and pointed me in the right direction.
I have been my own general contractor in four different areas of the U.S. Even though there a few more hoops to jump through, Thurston county permitting assistance is the friendliest and most helpful of any I have worked with.
If I could rate no stars I would. I am currently on hold with these people and have been for 1 hour and 58 minutes. Is this even real life?????
The ladies in the passport office really need to get some training on dealing with passports. When I applied to replace my lost passport, I was told that my photo would be rejected because of a "slight bluish tint" to the background, even though I had it professionally taken. They told me that my recently-issued WA state driver's license (I had just moved here from the Seattle area) was "too new" and that I needed better proof that I am who I say I am. They told me that my old US Passport, which one of them had in their hand, was "proof of citizenship only", not a "valid ID". After several cautions that my application was probably going to be rejected, I paid my money and left. My new US Passport showed up three weeks later. Dealing with bureaucracy is tough enough for the average citizen, but it is only compounded when the bureaucrat doesn't know what they're talking about.
I have never dealt with more rude / confused / bossy people in my life. If you use terms like "dissolution", you will confuse them. If you bring up completely valid errors on their website, they will deny it for 3 hours until they FINALLY test it and then go "oh I'll talk to IT". When you call, you will feel like you interrupted their child's recital with their shortness. There's only been two people out of the six I've spoken to who were kind and took the time to explain processes to me. I've had to redo paperwork even though THEY informed me how to do so, more times than I would like. They've even CHARGED me money so I could find out that I entered the wrong date. Going to court is hard enough, this time in WA is difficult with COVID19, but there is no excuse for people to be the front line of their email and giving conflicting, confusing, and angry emails day after day. If you can file whatever it may be outside of Thurston County, DO IT. You'll thank yourself.
